Spa
Organics Privacy Statement
Spa Organics Pty Ltd respects your right to privacy. We as a result have developed
Privacy Procedures for the collection and storage of personal information that
comply with Privacy Legislation in Australia.
This privacy statement explains how data is handled whilst you browse and submit
information through the website, and your options regarding the ways in which
your data is used.
By visiting www.spaorganics.com.au you
are accepting the practices described in this Privacy Statement.
Information Collected
Personal information collected and stored by us about you generally includes
your name, address, contact details including phone, fax, and email provided
by you.
We require this information to enable us to contact you as part of our day to
day business dealings and correspondence.
If you are a visitor to our website, we may collect your personal information
for a number of reasons such as:
- For the purposes of measurement, including the number
of visitors to the site each day, the number of pages visited
and the length of time people spend on those pages.
- You may be an Australian or International Supplier enquiring
about our products and/or services and will need to register
your details with us so that the appropriate person can
contact you.
- You may be a potential Australian or International joint
venture partner enquiring about our products and/or services
and will need to register your details with us so that
the appropriate person can contact you.
- Consumer personal details are recorded and stored if
they have written to our company requesting further information
or assistance with our products.
We will use your personal information in accordance with
the National Privacy Principles, such as for the purposes
for which it is collected, to provide you with information
on our products and services, and (subject to your consent)
for marketing purposes.
Collection and use of Personal Data
Spa Organics Pty Ltd does not collect or record personal
information, other than information you choose to provide
through the online forms on this website.
If you do submit online forms containing personal information,
we will use that information to respond to your message.
The main purpose of collecting and using personal information
submitted through our site is to respond to customer enquiries
or feedback from this site. The information gathered will
only be used to complete your request unless specifically
stated on a particular form.
Information provided by you will be handled in accordance
with Australian privacy laws. We maintain strict privacy
standards and procedures with a view to preventing unauthorised
access to your data by anyone other than Spa Organics Pty
Ltd.
Third Party Disclosure
We will not disclose information about you to a company that
is not a related entity unless the disclosure is required
or authorised by law, or you have consented to our disclosing
the information about you.
We may also need to disclose your information to law enforcement
agencies, investigators and lawyers.
This site may contain links to other sites. Spa Organics
is not responsible for the privacy practices or the content
of such web sites.
Security of your Personal Data
The protection of personal privacy is a priority of Spa Organics
Pty Ltd.
We have security procedures in place to protect your personal
information. We use the Secure Sockets Layer (SSL), an advanced
security protocol that protects your credit card information
and ensures secure online ordering. SSL Internet connections
are encrypted, and thus protect all credit cards ordering
information, including your name, address and credit card
number, so it cannot be read in transit. We use secure technology,
privacy protection controls, and restrictions on employee
access, to safeguard your personal information.
Information Accuracy
We will take reasonable steps to ensure that the information
we hold about you is current, accurate and complete.
If you believe that any information held by us about you
is incorrect or incomplete you should contact us to amend
this information. Any information which is found to be incorrect
will be corrected as soon as possible.
Notification of changes to the Privacy Statement
Spa Organics Pty Ltd may change the content or services found
on our website at any time without notice consequently our
Privacy Statement may change at any time also without notice
Security of Your Personal Information
Access to your personal information is limited to those who
specifically need it to conduct their business responsibilities.
We also maintain physical security procedures to manage and
protect the use and storage of paper records containing personal
information.
Our staff are responsible for handling personal information
in accordance with the Privacy Act. We educate our staff
about the requirements of the National Privacy Principles
and the Privacy Act.
We will keep your information so that we can continue to
provide the products and/or services you have requested from
us.
We will take reasonable steps to destroy or permanently de-identify
personal information when it is no longer required.
Promotional Material via e-mail
We acknowledge and respect a user’s choice to opt out
of Spa Organics Pty Ltd’s marketing communications
activities. Should you decide not to receive marketing or
promotional materials via email from Spa Organics Pty Ltd,
please use our online
form and include your name, email and address.
If
You Have A Complaint
If you have a complaint about the privacy of your personal information, we ask
that you write to us. We will promptly acknowledge and investigate all complaints.
For further information or to receive a response in relation to specific queries
relating to our Privacy Policy please contact our Privacy Officer in writing
to:
Spa Organics Pty Ltd
PO Box 1143, Parramatta CBD NSW 2150, Australia
Telephone:
1300 552 110 (Australia Only)
Email: admin@spaorganics.com.au our online
enquiry form.
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